Advice + Support

There are many places across the university where you will find a sympathetic ear, expert advice and support – even when things aren’t going quite to plan with your studies:

GENERAL

Enrolment Office


The Enrolment Office provides administrative advice and support on all aspects of organising your academic career, including

  • Advice for prospective students and organisation of entrance examinations
  • Enrolment, re-registration, applications relating to re-registration, and de-registration
  • Compilation of class lists
  • First-year studies

Tanja Ebeling, Beate Heitmüller | Email | Tel. +49 (0)511 3100-7224/7223 | Office hours

Examination Offices


The Examination Offices provide support and advice on all matters relating to examination administration.

  • Processing of exam registrations and withdrawals
  • Recording of exam results and marking
  • Issuing of documents: academic transcripts, certificates, diplomas and reports
  • Processing of applications for recognition

You can find your relevant contact persons  in this overview.

International Office


The International Office is the first point of contact for international students experiencing problems, e.g.

  • coping with their studies
  • discrimination
  • finances
  • visas
  • accommodation

Ye Wang | Email | Tel. +49 (0)511 3100-7369 | Web | Office hours

IT Support


The IT (Information Technology) department at HMTMH manages the university’s online services and IT infrastructure and acts as the point of contact for all lecturers, students and staff.  The Staff at IT-Support will be happy to assist you with any issues.

Instrument hire


Students at HMTMH can borrow musical instruments free of charge from an instrument pool. Excluded from this are pianos, electronic instruments, percussion instruments, harps and double basses.

Astrid Heldmaier | Email | Tel. +49 (0)511 3100-255

Liaison Lecturers


The Liaison Lecturers serve as points of contact

  • for personal and interpersonal concerns, as well as
  • for difficult situations, conflicts, and uncertainties related to your studies.

They offer confidential consultations and work with you to discuss possible next steps. For specific questions about your studies, the program advisors are generally the first point of contact. If an issue cannot be resolved there, the liaison lecturers are available to assist you.

Prof. Elisa Läubin
Email | available by appointment

Dr. Lorenz Luyken
Email | Tel. +49 (0)511 3100-7633 | available during term time on Tuesdays from 4.30 pm to 6.00 pm, Seelhorststraße 3, Room 2.011, sign-up list next to the door

General Student Committee (AStA)


The AStA is open to all student concerns and suggestions, including 

  • free tables in the canteen
  • university policy
  • sport and culture

Email | Tel.: +49 (0)511 3100-236 | Web 

STUDYING WITH ...

disability and / or chronic illness


The student liaison officer for students with disabilities and severe disabilities provides support, for example, with

  • questions, concerns or problems relating to your studies
  • Compensation for disadvantages

Nele Imke Regenstein | Email | Consultation hours: Mondays 1 pm–2 pm, Room 227, Neues Haus 1

conditions related to playing a musical instrument


The Institute for Music Physiology and Musicians' Medicine (IMMM) offers medical care for students at the HMTMH and runs a specialist outpatient clinic for patients with conditions related to playing musical instruments (headed by Prof. Dr. med. André Lee). The focus is on the

  • diagnosis and treatment of musculoskeletal disorders and neurological disorders

Email | Tel. +49 (0)511 3100-552 | Web

mental health issues


The Psychological and Therapeutic Counselling Service for Students (ptb) is a free service provided by Leibniz University Hannover and is also available to HMTMH students. The ptb offers support and counselling for study-related and personal problems such as:

  • difficulties and crises during the course of study, such as exam anxiety and exam-related problems, difficulties with choosing a subject or finding one’s way, problems with work and concentration, learning and performance difficulties, and questions regarding suitability for study
  • relationship and partnership problems, as well as difficulties in shared accommodation, with fellow students and friends, with parents, and in relation to family stress
  • loneliness and social isolation, such as difficulties forming relationships, social isolation, depressive moods and suicidal thoughts.

The ptb also offers counselling in Chinese.

Email | Tel.: +49 (0)511 762-3799 | Web

Children and / or relatives in need of care


The Equality Office provides confidential information and advice on

  • balancing studies and family life

Birgit Fritzen, Anja Dietrich (Deputy) | Email | Tel.: +49 (0)511 3100-7620/-451 | Web

financial and / or social problems


The Social Counseling run by the Studentenwerk Hannover provides advice and information on, amongst other things:

  • Funding options
  • Insurance
  • Citizen’s income, housing benefit, child benefit
  • Social security between studying and working
  • Issues faced by international students
  • Studying with a child
  • Studying with a disability or chronic illness

Email | Tel. +49 (0)511 76-88919 / 76-88 935 / 76-88 922 / 76-88 928 | Web

REPORT AN INCIDENT

Anti-Semitism


Dr Angelika Bode
, Anti-Semitism Officer

Email | Tel.: + 49 (0)511 3100-7623

Disadvantage, discrimination, sexual harassment and violence


The Complaints Office for protection against disadvantage, discrimination, sexual harassment and violence

  • provides confidential advice to those affected
  • initiates formal and informal complaints procedures

Angelika Bode | Email | Tel.: + 49 (0)511 3100-7623 | Web

Disadvantage and discrimination on the grounds of gender / gender identity


The Equality Office provides advice and support in cases of

  • discrimination and disadvantage on the grounds of gender

In doing so, the category of gender is not considered in isolation, but in conjunction with other social categories, such as ethnic and social background, gender identity or sexual orientation.

Birgit Fritzen, Anja Dittrich (Stv.) | Email | Tel.: +49 (0)511 3100-7620/-451 | Web

 

Last modified: 2026-10-13

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